Contact
Contact
Contact Information
We're always happy to help. Whether you have a question, need support, or just want to share feedback — our team is here for you.
Feel free to get in touch with our customer care team. We aim to respond to all enquiries within 24 hours during our regular business hours.
Please don't hesitate to contact us via:
Email address:
Phone number:
Contact form:
Store Name:
ByKenna
Response Time
We do our best to reply to your email within 1-2 business days. For urgent matters during business hours, feel free to call us directly.
Customer Service Hours:
Monday to Friday: 9:00 AM – 5:00 PM UK time
Saturday & Sunday: Closed
Note: We aim to respond within 24 hours during our opening hours.
How We Can Help
Our customer service team is ready to assist you with:
- Order inquiries and tracking
- Product information and recommendations
- Returns and exchanges
- Technical support
- Bulk order requests
- General questions about our products and services
Thank you for choosing ByKenna. We look forward to hearing from you!