About Us

About Us

Welcome to ByKenna

ByKenna is a United Kingdom based lighting and lamp store brand dedicated to illuminating homes and spaces across the UK. On our website you will find a wide range of high quality lamps and lighting products across a variety of styles to brighten up your home.

Our Story

Just like how every company starts ByKenna was started in 2025 from a passion for lighting and beautiful designs. We quickly grew into providing an online presence so we could reach much more households across the UK. The practical side of lighting is simply to provide light but we understand choosing the right lamp can create something magical inside your home.

Our Mission

We want to be the go to place for lighting, lamps, pendant lamps and table lamps, in fact, any lighting product you can think of. We will do this by being committed to excellent customer service and being on top of the latest trends across the lighting space.

What We Offer

ByKenna specializes in a comprehensive range of lighting solutions, including:

  • Table lamps and desk lamps for task and ambient lighting
  • Floor lamps and standing lights for room illumination
  • Pendant lights and ceiling fixtures
  • Decorative and accent lighting
  • Modern and contemporary lighting designs
  • Energy-efficient LED lighting options

Every item we stock is selected by us passing our durability and design tests making sure you receive lighting solutions that look fantastic but also last a long time.

Our Business

Business Type: Online lighting and lamp retailer

Products: Lighting fixtures, lamps, and illumination accessories

Service Area: United Kingdom only

Established: Serving UK customers with dedication and expertise

Business Registration: Registered UK company operating from Glasgow, Scotland

Why Choose ByKenna?

  • UK-Based Service: We're a British company serving British customers with local expertise
  • Free UK Delivery: Complimentary standard shipping on all orders within the United Kingdom
  • Quality Assurance: 30-day warranty on all products with hassle-free returns
  • Expert Selection: Lighting collection chosen for style and functionality
  • Customer-First Approach: Dedicated support team committed to your satisfaction
  • Secure Shopping: SSL-encrypted transactions and secure payment processing

Our Commitment to You

At ByKenna, we're committed to providing:

  • Authentic, high-quality lighting products
  • Transparent pricing with no hidden fees
  • Reliable delivery within 7-10 business days
  • Responsive customer service and support
  • Secure, trustworthy online shopping experience
  • Complete compliance with UK consumer protection laws

Customer Service Excellence

We understand that excellent customer service is important and is the measurement of a good company. We have a UK based customer service team ready to help with any query, problem or after sales help you need. 

Quality & Compliance

ByKenna maintains the highest standards of business practice:

  • Full compliance with UK consumer protection regulations
  • Secure payment processing with SSL encryption
  • GDPR compliant data protection practices
  • Transparent return and refund policies
  • Authentic product sourcing and quality control

Looking Forward

We are continually growing but even still we do not want to lose focus of our core goals which are providing high quality lighting solutions for your home or workspace. We will continue to focus on reaching as many UK based customers as possible without compromising on quality of the product or service.

Get in Touch

We'd love to hear from you! Whether you have questions about our products, need lighting advice, or want to share feedback about your ByKenna experience, our team is here to help.

Email: info@bykenna.com

Phone: 0141 255 0756

Contact Form: Visit our contact page

Business Address:
ByKenna
158 Kilmarnock Road
Glasgow, G41 3PG
United Kingdom

Customer Service Hours:

Monday to Friday: 9:30 AM to 17:30 PM (UK time)
Saturday & Sunday: Closed

We aim to respond to all inquiries within 24 hours during business hours.

Thank you for choosing ByKenna – illuminating your world, one light at a time.